Shipping policy
We want every Revsic order to feel like it was made for you. That includes how we ship it. Here's everything you need to know about getting your order to your door.
Where We Ship
We currently ship to all 50 U.S. states and U.S. territories.
All Revsic orders are shipped directly from our warehouse to your door.
We do not currently ship internationally. If this changes, we'll update this policy.
Free Standard Shipping
All Revsic orders ship for free to customers within the United States. No minimum order. No promo code needed. Free shipping is built into every order.
Processing Time
Once you place your order, our warehouse team begins processing within 1-2 business days. Processing means verifying your order details, packaging your harness, and preparing it for shipment.
You'll receive a shipping confirmation email with tracking as soon as your order leaves our warehouse.
Business days are Monday through Friday, excluding U.S. federal holidays.
Estimated Delivery Times
Because our orders ship directly from our warehouse, standard delivery to the United States typically takes:
7-21 business days from the date of shipment
A few important things to know about timing:
- Delivery times are estimates, not guarantees. Most orders arrive within this window, but some may arrive earlier or later depending on your location, customs processing, carrier delays, and factors outside our control.
- Orders placed on weekends or holidays begin processing the next business day.
- During peak periods (holidays, major sales), processing and delivery may take a few extra days.
If your order is significantly delayed beyond 21 business days, email us at revsics@gmail.com with your order number and we'll look into it right away.
Tracking Your Order
Once your order ships from our warehouse, you'll receive a confirmation email with a tracking number and a link to check delivery status. If you don't see this email within 3 business days of placing your order, check your spam folder, then email us at revsics@gmail.com and we'll send it to you.
You can also track your order by replying to your order confirmation email and asking for an update — we'll get back to you within 3 business day.
Shipping Address Accuracy
Please double-check the shipping address you enter at checkout. Once an order has left our warehouse, we cannot change the address.
If you notice an error in your shipping address right after placing your order, email revsics@gmail.com immediately. We'll do our best to update it before your order ships, but we can't guarantee a change once processing has begun.
If a package is returned to us due to an incorrect address, we'll contact you to arrange a re-shipment. Re-shipment costs may apply if the original address was provided incorrectly.
Lost, Damaged, or Stolen Packages
We hate when this happens, and we'll work with you to make it right.
If your package shows as delivered but you didn't receive it:
- Check with neighbors, your building manager, or anyone else who might have accepted the package
- Look around your property — sometimes packages are placed in less visible spots
- Check with your local carrier to confirm the delivery location
If you still can't locate it within 3 days of the marked delivery date, email revsics@gmail.com with your order number and we'll help you file a carrier claim.
If your package arrives damaged: Email revsics@gmail.com within 14 days of delivery with your order number and a photo of the damage. We'll send a replacement at no cost.
If your package is confirmed lost in transit: We'll work with the carrier to file a claim and send you a replacement or full refund — your choice.
P.O. Boxes and APO/FPO Addresses
We can ship to most P.O. boxes and APO/FPO military addresses. If your address is one of these, please double-check the format at checkout to avoid delivery delays.
Holiday and Peak Season Shipping
During peak shopping seasons (Black Friday, Cyber Monday, December holidays), processing and shipping times may be slightly longer than usual due to high order volume at our warehouse. We'll update our website with specific dates and any holiday cutoffs as those seasons approach.
Sales Tax
Sales tax is calculated at checkout based on your shipping address and applicable state law. The total at checkout includes any required sales tax.
Questions About Your Shipment
We read every message that comes into revsics@gmail.com and respond as quickly as we can. If your order is taking longer than expected, if you need help tracking it, or if anything else comes up, just email us — we'd rather hear from you than have you wondering.
We're here to make sure every Revsic harness gets to your door — and into your morning routine — as smoothly as possible.